FAQ

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Expand/Contract Questions and Answers

  • I'm paying much more for cable than I really want to. Are there ways I can reduce my cable bill?

  • Are there any Cable TV discounts available for low-income or senior citizens?

  • Shouldn't I contact the Franklin Township Cable TV Advisory Committee when I have problems?

  • What are the current companies providing cable TV Services to Franklin Township?

  • What are the terms of the New Jersey State system-wide cable television franchise agreement with Verizon?

  • What benefits did Franklin Township receive from the Comcast Franchise renewal?

  • What can the Township do to address resident complaints concerning poor audio quality on the Education and Government Access Channels?

  • What can the Township do to address resident complaints regarding pricing and service offerings?

  • What can the Township do to address resident complaints regarding your Cable Television provider’s customer service?

  • What can the Township do to address residents request for more channels?

  • What can the Township do to address the lack of competition in cable television providers?

  • What if the problem is not resolved after contacting my Cable provider?

  • What is the difference between Comcast Cable and Verizon FIOS?

  • What is the role of the Cable Television Advisory Committee?

  • When will FIOS be available throughout Franklin Township?

  • Whom should I contact if I have problems with my cable TV, IP based phone service, or cable modem based Internet service?

  • Why is Comcast the Franklin Township cable service provider?