A letter was recently sent to 7,800 Franklin Township residential property owners regarding the mandatory water meter replacement program. We have received some inquiries about the legitimacy of this communication, and we want to confirm that the letter is legitimate and part of a significant township initiative.

Key Information for Affected Residents:

• Who is Affected: The 7,800 Franklin Township Water customers that received the letter, are required to participate in this program.
• No Cost: There is no charge to homeowners for the replacement of their water meters.
• Scheduling: VEPO Metering, the contractor selected for this project, requires you to schedule an appointment to replace your water meter. You can do this online or by phone using the information provided in the letter.
• What to Expect:
  • Access Required: VEPO Metering will need access to the water meter inside your home. Please ensure the area around your meter is clear and accessible.
  • Adult Presence: An adult 18 years or older must be present during the installation, which will be scheduled in a four-hour time block. You will receive a notification when the technician is en route.
  • Security Measures: All VEPO Metering technicians will have proper identification, wear uniforms, and travel in marked vehicles. If you provide your mobile number and email when scheduling, you will receive a photo of the technician before they arrive.

For more details or to schedule your appointment, please visit the link provided in your letter or contact VEPO Metering directly.

Thank you for your cooperation and understanding as we work to improve our township’s water system.